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FAQ

What materials are used in Finca El Gallo Jewelry?

  • Finca El Gallo Designs are crafted using high-quality resin, recycled glass and metal from used and cleaned bottles and vintage jewelry, reflecting our commitment to sustainability and appreciation of nature. 

Are Finca El Gallo Jewelry pieces handmade?

  • Yes, each piece of Finca El Gallo Jewelry is meticulously handmade using natural elements like dried wildflowers ensuring attention to detail and unique craftsmanship in every design.

Do you offer customization options for your jewelry?

  • Yes, we offer customization services for select pieces. Contact at us info@fincaelgallojewelry.com or on Instagram (@fincaelgallo) to discuss your preferences and create a personalized jewelry piece tailored to your style.

How should I care for my Finca El Gallo Jewelry?

  • To maintain the beauty of your jewelry, we recommend storing it in a clean, dry place away from direct sunlight and moisture. Regularly clean your jewelry with a soft cloth and avoid exposing it to harsh chemicals or abrasive materials.

Do you offer international shipping?

  • Yes, we ship our jewelry internationally. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policies or contact our customer service team for more information.

What is your return and exchange policy?

  • We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy within a specified timeframe. Please refer to our returns and exchange policy for details.

Are Finca El Gallo Jewelry pieces ethically sourced?

  • Yes, we are committed to ethical sourcing practices and work closely with our suppliers to ensure that our materials are responsibly and sustainably sourced, taking into consideration environmental and social impact.

Do you offer repairs for damaged jewelry?

  • Yes, we offer some repair services for damaged or broken wires, cords. Contact info@fincaelgallojewelry.comfor assistance and instructions on how to proceed with your repair request.

How can I stay updated on new collections and promotions?

  • Stay connected with us by following us on social media platforms, Instagram and Facebook. Be the first to know about new collections, promotions, and exclusive offers.

How can I contact Finca El Gallo Jewelry for further assistance?

  • For any inquiries or assistance, you can reach out to info@fincaelgallojewelry.com through email or by filling out the contact form on our website. We are here to help and ensure your experience with Finca El Gallo Jewelry is exceptional.

resin, wildflower, wire, Texas Hill Country Boho

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